Legal Document
Privacy Policy
📅 Effective: January 1, 2025
🔄 Last Updated: March 1, 2025
🛡️ GDPR & IT Act 2000 Compliant
🔒
Never Sold
Your personal data is never sold to third parties or advertisers.
🛡️
Fully Encrypted
All data is secured with 256-bit SSL encryption in transit and at rest.
✋
Your Control
Access, correct, or delete your data anytime by contacting us.
01 — Overview
Overview
Omson is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, agents, or services.
This Privacy Policy applies to all personal data collected through omson.org and all services provided by Omson Pvt. Ltd., registered at 14th Floor, One Indiabulls Centre, Lower Parel, Mumbai 400013, India.
We comply with India's Information Technology Act 2000, the IT (Amendment) Act 2008, and the General Data Protection Regulation (GDPR) for clients based in the European Union.
02 — Data We Collect
Data We Collect
Information you provide directly:
- Full name, email address, and mobile number when you submit an enquiry
- Budget, location preferences, and property requirements
- Identification documents submitted for KYC during property transactions
- Financial information shared for home loan referrals (handled confidentially)
- Communications and notes exchanged with our agents
Information collected automatically:
- IP address and approximate geographic location
- Browser type, device, and operating system
- Pages visited, properties viewed, and time spent on site
- Referring website or search query that brought you to our site
03 — How We Use Your Data
How We Use Your Data
We use your data solely to deliver and improve our services:
- Responding to property enquiries and scheduling site visits
- Matching you with suitable properties based on your preferences
- Connecting you with home loan partners and legal advisors
- Sending relevant property alerts, market reports, and new listings (with your consent)
- Completing KYC and documentation for property transactions
- Improving our website experience and property recommendation engine
- Complying with RERA and other applicable legal obligations
We will never use your data for automated profiling or share it with advertisers.
04 — Data Sharing
Data Sharing & Disclosure
We do not sell, rent, or trade your personal data to third parties. Your information is shared only when strictly necessary to provide our services.
- Property Sellers / Builders: Basic contact details may be shared to facilitate site visits, with your consent
- Home Loan Partners: Financial data shared only with your explicit consent, for loan processing purposes
- Legal & Registration: KYC documents shared with registrars and legal consultants as required by law
- Analytics Tools: Anonymised, aggregated usage data only — never personally identifiable
- Legal Requirement: When compelled by Indian law, RERA authority, or a court order
05 — Security Measures
Security Measures
- 256-bit SSL/TLS encryption for all data transmitted via our website
- Encrypted storage for all personal documents and sensitive information
- Role-based access — only agents directly handling your case can access your data
- Regular internal security audits and staff privacy training
- Strict clean-desk and secure document disposal policies
In the unlikely event of a data breach that affects your rights, we will notify you and the relevant authorities within 72 hours of becoming aware, in accordance with applicable regulations.
06 — Data Retention
Data Retention
- Enquiries (no transaction): 18 months from last contact, then securely deleted
- Transaction records: 7 years as required under Indian tax and property law
- KYC documents: Duration of transaction plus 5 years for legal compliance
- Marketing consents: Until you withdraw consent or for 3 years, whichever is sooner
- Website analytics: 13 months rolling period (anonymised)
07 — Your Rights
Your Rights
You have the following rights over your personal data. Submit requests to privacy@omson.org — we respond within 30 days.
| Right | What It Means | Available |
|---|
| Access | Request a copy of all data we hold about you | YES |
| Rectification | Correct any inaccurate or outdated information | YES |
| Erasure | Request deletion of your personal data | YES |
| Portability | Receive your data in a structured, machine-readable format | YES |
| Objection | Object to data processing for marketing purposes | YES |
| Withdraw Consent | Unsubscribe from property alerts or marketing at any time | YES |
08 — Cookies
Cookies
Our website uses minimal, privacy-first cookies to enhance your experience:
- Essential cookies: Required for the site to function — search filters, session state
- Analytics cookies: Anonymised data to understand how visitors use our site — opt-out available
- Preference cookies: Remember your saved searches and property preferences
We do not use advertising cookies, cross-site tracking, or social media pixels. You can manage cookie preferences through your browser settings.
09 — Children's Privacy
Children's Privacy
Our services are intended for adults (18 years and over). We do not knowingly collect personal data from minors. If you believe a minor has submitted personal data to us, please contact us immediately and we will delete it promptly.